Pacific Pointe Senior Apartments
Compliance status
We firmly believe that the internet should be available and accessible to anyone and are committed to providing a website that is accessible to the broadest possible audience, regardless of ability. To fulfill this, we aim to adhere as strictly as possible to the World Wide Web Consortium’s (W3C) Web Content Accessibility Guidelines 2.1 (WCAG 2.1) at the AA level. These guidelines explain how to make web content accessible to people with a wide array of disabilities. Complying with those guidelines helps us ensure that the website is accessible to blind people, people with motor impairments, visual impairment, cognitive disabilities, and more. This website utilizes various technologies that are meant to make it as accessible as possible at all times. We utilize an accessibility interface that allows persons with specific disabilities to adjust the website’s UI (user interface) and design it to their personal needs. Additionally, the website utilizes an AI-based application that runs in the background and optimizes its accessibility level constantly. This application remediates the website’s HTML, adapts its functionality and behavior for screen-readers used by blind users, and for keyboard functions used by individuals with motor impairments. If you wish to contact the website’s owner, please use the following Email: zack.shetler@mallardslm.com or call 1-619-420-8744.
Screen-reader and keyboard navigation
Our website implements the ARIA attributes (Accessible Rich Internet Applications) technique, alongside various behavioral changes, to ensure blind users visiting with screen-readers can read, comprehend, and enjoy the website’s functions. As soon as a user with a screen-reader enters your site, they immediately receive a prompt to enter the Screen-Reader Profile so they can browse and operate your site effectively. Here’s how our website covers some of the most important screen-reader requirements:
- Screen-reader optimization: we run a process that learns the website’s components from top to bottom, to ensure ongoing compliance even when updating the website. In this process, we provide screen-readers with meaningful data using the ARIA set of attributes. For example, we provide accurate form labels; descriptions for actionable icons (social media icons, search icons, cart icons, etc.); validation guidance for form inputs; element roles such as buttons, menus, modal dialogues (popups), and others. Additionally, the background process scans all of the website’s images. It provides an accurate and meaningful image-object-recognition-based description as an ALT (alternate text) tag for images that are not described. It will also extract texts embedded within the image using an OCR (optical character recognition) technology. To turn on screen-reader adjustments at any time, users need only to press the Alt+1 keyboard combination. Screen-reader users also get automatic announcements to turn the Screen-reader mode on as soon as they enter the website. These adjustments are compatible with popular screen readers such as JAWS, NVDA, VoiceOver, and TalkBack.
- Keyboard navigation optimization: The background process also adjusts the website’s HTML and adds various behaviors using JavaScript code to make the website operable by the keyboard. This includes the ability to navigate the website using the Tab and Shift+Tab keys, operate dropdowns with the arrow keys, close them with Esc, trigger buttons and links using the Enter key, navigate between radio and checkbox elements using the arrow keys, and fill them in with the Spacebar or Enter key. Additionally, keyboard users will find content-skip menus available at any time by clicking Alt+2, or as the first element of the site while navigating with the keyboard. The background process also handles triggered popups by moving the keyboard focus towards them as soon as they appear, not allowing the focus to drift outside. Users can also use shortcuts such as “M” (menus), “H” (headings), “F” (forms), “B” (buttons), and “G” (graphics) to jump to specific elements.
Disability profiles supported on our website
- Epilepsy Safe Profile: this profile enables people with epilepsy to safely use the website by eliminating the risk of seizures resulting from flashing or blinking animations and risky color combinations.
- Vision Impaired Profile: this profile adjusts the website so that it is accessible to the majority of visual impairments such as Degrading Eyesight, Tunnel Vision, Cataract, Glaucoma, and others.
- Cognitive Disability Profile: this profile provides various assistive features to help users with cognitive disabilities such as Autism, Dyslexia, CVA, and others, to focus on the essential elements more easily.
- ADHD Friendly Profile: this profile significantly reduces distractions and noise to help people with ADHD, and Neurodevelopmental disorders browse, read, and focus on the essential elements more easily.
- Blind Users Profile (Screen-readers): this profile adjusts the website to be compatible with screen-readers such as JAWS, NVDA, VoiceOver, and TalkBack. A screen-reader is installed on the blind user’s computer, and this site is compatible with it.
- Keyboard Navigation Profile (Motor-Impaired): this profile enables motor-impaired persons to operate the website using the keyboard Tab, Shift+Tab, and the Enter keys. Users can also use shortcuts such as “M” (menus), “H” (headings), “F” (forms), “B” (buttons), and “G” (graphics) to jump to specific elements.
Additional UI, design, and readability adjustments
- Font adjustments: users can increase and decrease its size, change its family (type), adjust the spacing, alignment, line height, and more.
- Color adjustments: users can select various color contrast profiles such as light, dark, inverted, and monochrome. Additionally, users can swap color schemes of titles, texts, and backgrounds with over seven different coloring options.
- Animations: epileptic users can stop all running animations with the click of a button. Animations controlled by the interface include videos, GIFs, and CSS flashing transitions.
- Content highlighting: users can choose to emphasize essential elements such as links and titles. They can also choose to highlight focused or hovered elements only.
- Audio muting: users with hearing devices may experience headaches or other issues due to automatic audio playing. This option lets users mute the entire website instantly.
- Cognitive disorders: we utilize a search engine linked to Wikipedia and Wiktionary, allowing people with cognitive disorders to decipher meanings of phrases, initials, slang, and others.
- Additional functions: we allow users to change cursor color and size, use a printing mode, enable a virtual keyboard, and many other functions.
Assistive technology and browser compatibility
We aim to support as many browsers and assistive technologies as possible, so our users can choose the best fitting tools for them, with as few limitations as possible. Therefore, we have worked very hard to be able to support all major systems that comprise over 95% of the user market share, including Google Chrome, Mozilla Firefox, Apple Safari, Opera and Microsoft Edge, JAWS, and NVDA (screen readers), both for Windows and MAC users.
Notes, comments, and feedback
Despite our very best efforts to allow anybody to adjust the website to their needs, there may still be pages or sections that are not fully accessible, are in the process of becoming accessible, or are lacking an adequate technological solution to make them accessible. Still, we are continually improving our accessibility, adding, updating, improving its options and features, and developing and adopting new technologies. All this is meant to reach the optimal level of accessibility following technological advancements.
- Phone: 1-619-420-8744
- Email: zack.shetler@mallardslm.com
- Postal Address: 171 4th Ave, Chula Vista, CA 91910
We try to respond to feedback within 5 business days.
Additional Information
Pacific Pointe Senior Apartments is committed to ensuring accessibility for people with disabilities. We are continually improving the user experience for everyone and applying relevant accessibility standards.
Measures to Support Accessibility:
- Include accessibility as part of our mission statement.
- Integrate accessibility into our procurement practices.
- Provide continual accessibility training for our staff.
- Include people with disabilities in our design.
Conformance Status:
The Web Content Accessibility Guidelines (WCAG) help to improve accessibility for people with disabilities. It defines three levels of conformance: Level A, Level AA, and Level AAA. Pacific Pointe Senior Apartments is partially conformant with WCAG 2.1 level AA. Partially conformant means that some parts of the content do not fully conform to the accessibility standard. We are actively testing and fixing our site and investing efforts to achieve all the progressive goals of WCAG.
Additional Accessibility Considerations:
Although our goal is WCAG 2.1 Level AA conformance, we have also applied some Level AAA Success Criteria: Images of text are only used for decorative purposes. Re-authentication after a session expires does not cause loss of data.
Feedback:
We welcome your feedback on the accessibility of Pacific Pointe Senior Apartments. Please let us know if you encounter accessibility barriers on our website:
- Phone: 1-619-420-8744
- Email: zack.shetler@mallardslm.com
- Postal Address: 171 4th Ave, Chula Vista, CA 91910
We try to respond to feedback within 5 business days.
Compatibility with Browsers and Assistive Technology:
- The latest version of major browsers (e.g., Chrome, Firefox, Safari) with assistive technology on Windows and macOS.
Pacific Pointe Senior Apartments is not compatible with:
- Browsers older than 3 major versions.
- Mobile operating systems older than 5 years.
Technical Specifications:
Accessibility of Pacific Pointe Senior Apartments relies on the following technologies to work with the particular combination of web browser and any assistive technologies or plugins installed on your computer:
- HTML
- WAI-ARIA
- CSS
- JavaScript
These technologies are relied upon for conformance with the accessibility standards used.
Limitations and Alternatives:
Despite our best efforts to ensure accessibility of Pacific Pointe Senior Apartments, there may be some limitations. Below is a description of known limitations, and potential solutions. Please contact us if you observe an issue not listed below:
- Known limitations for our website: Some PDF documents may not be fully accessible to screen readers. We are working on making all PDFs accessible and can provide alternative formats upon request.
Applicable Laws and Policies:
Pacific Pointe Senior Apartments complies with the Americans with Disabilities Act (ADA) and other applicable accessibility laws and policies.
Contact Us:
For any accessibility issues or inquiries, please contact us at:
- Phone: 1-619-420-8744
- Email: zack.shetler@mallardslm.com
- Postal Address: 171 4th Ave, Chula Vista, CA 91910
We are committed to ensuring our website is accessible to all users and welcome your feedback to enhance our efforts.
